Help & resources

Open your creator dashboard and select Create Event. Enter your event title, description, date, venue, and banner. Configure your ticket tiers and submit the event for review. Events are reviewed before going live, and you'll be notified of the decision.

In the event creation form, use the ticket-tier controls to add options such as Regular or VIP. Set each tier's name, price in naira, and available quantity. Check the details carefully before submitting your event.

Open your profile or creator-profile settings, if available in your dashboard. Add your brand name, biography, avatar, banner, and social links to help attendees recognize your work. The available customization options depend on the features enabled for your account.

Your dashboard is the main place to manage your creator activity. Depending on your account permissions and enabled features, you can use it to manage events, monitor ticket sales, review orders, view available balances, and access payout or attendee-management tools.

Consider your event costs, venue capacity, audience, and the value attendees receive. Early-bird prices can encourage early bookings, while VIP or group options can serve different audiences. Review the platform fees shown in your creator account before finalizing your prices.

If your event setup supports multiple ticket tiers, you can offer a lower-priced early-bird allocation and a standard-priced option. Make the quantities and sale periods clear so attendees understand when each price applies.

Share your event link through social media, relevant WhatsApp groups, and your email list. Use a clear event description and attractive visuals. Explain who the event is for, what attendees will experience, and why they should book early.

If staff management is enabled for your event, open its editing settings and locate the check-in staff controls. Add the email address of the person you want to authorize and follow the invitation process displayed in your account. Only grant event access to people you trust.

Open the attendee or ticket-management area for your event to review attendee records and ticket status. The actions available to you, including check-in, refunds, or exporting records, depend on the permissions and tools enabled for your account.

Check your creator dashboard for your available payout balance and the current withdrawal requirements. Add and verify your bank details, then submit a payout request if your account meets the displayed eligibility criteria. Requests may require administrative review before funds are sent.

Processing times depend on review and payment processing. Check the payout status shown in your account, and review the applicable withdrawal fee and any other charges displayed before confirming a request. Your dashboard is the best place to check the current terms for your account.

Open the payout or bank-account section of your dashboard. Select your bank, enter your account details, and complete any verification steps presented. Double-check the account information before saving it or requesting a payout.

Search the topics on this page for guidance on event creation, ticket sales, attendee management, and payouts. For questions about a specific account or transaction, contact support so the team can review your situation.

Email [email protected]. Include the email associated with your account and a clear description of the issue. Never include your password or other sensitive login credentials.